Privacy notice

We are Koonin Translations, a specialist bureau providing translation and other related language services for the horticulture, agriculture and food industries. The security and privacy of your personal data is very important to us. This Privacy Notice outlines when and why we collect personal data, how we use it, the limited occasions on which we may disclose it to other parties, and how we keep it secure.

Our contact details

What type of information we have

Personal data we hold may include your name, job title, postal address, phone number, email address(es) and tax or accounting information. Please be aware that some personal data may fall into one of the GDPR special categories listed in Article 9(1) GDPR.

How we get the information and why we have it

You do not need to provide any personal data in order to use this website. If you wish to contact us using the contact form, you will need to provide your contact details in order to establish communication.

Most of the personal information we process is provided to us directly by you for the purposes of issuing quotations and providing translation and related language services. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

1. Your consent. You are able to remove your consent at any time. You can do this by contacting Kari Koonin.
   
2. We have a contractual obligation when we provide translation or related language services that you have ordered or when we take any steps required to perform a contract for a translation or related language services.
   
3. We have a legitimate interest.
   

What we do with the information we have

We use the information that you have given us for administrative purposes (e.g. issuing quotes and invoices) and providing translation and related language services for you.

We may share this information with our accountant, cloud storage and email hosting services (except where we have expressly undertaken not to use such services in a Non-Disclosure Agreement made with a client). All these parties are compliant with the EU General Data Protection Regulation or in the case of US companies are self-certified under US Privacy Shield provisions.

How we store your information

Your information is securely stored on our computers and in secure cloud storage.

In order to comply with UK tax legislation, we store personal data connected with translation or other language services rendered for 7 years after the end of the relevant tax year. Where personal data forms part of a translation, we keep such personal data for 10 years. Personal data for quotes is destroyed after 6 months.

Cookies

This website does not use cookies.

Security measures

We take all reasonable precautionary measures to guarantee that your personal data is safeguarded.

Your data protection rights

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing

You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@koonintranslations.com if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: